Getting help

If you are concerned about your ice use, or have a family member or friend that you have concerns for, contact 1800 131 350 (free and confidential 24 hour support).

If you, or a member of your family, are experiencing a mental health crisis phone NT Mental Health Line on 1800 682 288 (free and confidential 24 hour support).

In an emergency if there is risk to life or personal safety phone 000.


People using ice, or their family members, can get support from a range of Government and non-Government services throughout the Northern Territory.

General practitioners can help users and their families by providing referrals to a treatment service and in remote communities’ alcohol and other drugs (AOD) workers can also assist.

Tips for breaking the ice (pdf 175.8 kb)

Contact Family Drug Support (for families affected by alcohol and other drugs - 24 hour support) on 1300 368 186 or for details.


The first step is for a treatment service to undertake an assessment; this may be over the phone, or face to face. 

During the assessment treatment options, treatment timing and any special requirements are discussed.

There are a number of treatment options and help available including:

  • withdrawal
  • pharmacotherapy (replacement of a person’s drug of choice with a legally prescribed substitute) 
  • counselling
  • rehabilitation 
  • complementary therapies
  • peer, social and family support.

Education, counselling and support are the most effective approaches for the majority of ice dependent users. 

Northern Territory alcohol and other drug treatment services

Withdrawal can be life threatening and in some cases close medical supervision is required. Find a treatment provider in your area.


Alcohol and Drug Services Top End
Royal Darwin Hospital, Northern Territory Department of Health
Phone: 08 8922 8399
Opening hours: Monday to Friday, 8am to 4.30pm

Amity Community Services
Phone: 1800 684 372 (freecall)
Opening hours: 8am to 4.30pm

Catholic Care NT
Phone: 08 8944 2000
Opening hours: Monday to Friday, 8.30am to 5pm

Council for Aboriginal Alcohol Program Services (CAAPS)
Phone: 1800 894 800
Opening hours: Monday to Friday, 8am to 5pm

Forster Foundation (Banyan House)
Phone: 08 8942 7400
Opening hours: Monday to Friday, 8am to 4.30pm 

FORWAARD Aboriginal Corporation
(Foundation of Rehabilitation with Aboriginal Alcohol Related Difficulties)
Phone: 08 8923 6666

Sunrise Centre Darwin (Salvation Army)
Phone: 08 8997 1000


Gove District Hospital
Northern Territory Department of Health
Phone: 08 8987 0211


Katherine Hospital
Northern Territory Department of Health
Phone: 08 8973 9211

Venndale Rehabilitation ServicesKalano Community Association
Phone: 08 8972 8600

Tennant Creek

Barkly Region Alcohol and Drug Abuse Advisory Group (BRADAAG)
Phone: 08 8963 2500 

Tennant Creek Hospital
Northern Territory Department of Health
Phone: 08 8962 4399

Alice Springs

Alcohol and Other Drug Services Central Australia (ADSCA)
Northern Territory Department of Health
Phone: 08 8951 7580 

Phone: 08 8953 3798 

Central Australian Aboriginal Congress
Phone: 08 8951 4401 

Central Australian Aboriginal Alcohol Program Unit (CAAPU)
Phone: 08 8955 4600 

Drug and Alcohol Services Association Inc of Alice Springs (DASA)
Phone: 08 8952 8412 

Holyoake Alice Springs Inc
Phone: 08 8952 5899


Northern Territory wide helplines and services

Alcohol and Drug Information Service (ADIS)
Phone: 1800 131 350 (24 hour support)

Employee Assistance Service NT Inc (EASA)
Phone: 1800 193 123 (visiting service)

Remote Alcohol and Other Drugs
Phone: 08 8958 2503

National helplines

National helpline for people experiencing anxiety and depression – 24 hour support.
Phone: 1300 224 636

Family Drug Support
For families affected by alcohol and other drugs – 24 hour support.
Phone: 1300 368 186

Kids Help Line
Free and confidential telephone and online counselling service for young people aged between 5 - 25.

Lifeline Australia
24 hour crisis support
Phone: 131 144 

Online resource providing practical tools and support to help young people.

Daisy | 1800 RESPECT
App connects women who are experiencing or have experienced sexual assault, domestic violence or family violence to services in their state or territory.

Last updated: 02 Sep 2016